Bad Customer Service Threatens $3.7 Trillion Annually as Frontline Workers Reach a Breaking Point Read more
3CLogic Announces 2024 Spring Events Schedule Focused on AI and Automation for Service Management Platforms Read more
Reltio Poised to Accelerate Growth Strategy and Elevate Customer Experience with Organizational Changes and Leadership Promotions Read more
Aavenir Unveils Avy AI, the Generative AI Assistant Tool for Connected Contract Management Solutions on ServiceNow Read more
Freshworks Announces Strategic Collaboration Agreement with AWS to Increase the Reach of its AI-boosted Software-as-a-Service Read more
8×8 Enhances Cloud Contact Center and Unified Communications Platform with AI-powered Customer and Employee Experience Innovations Read more