Aisera & Dave Launch DaveGPT, a Generative AI Customer Service Assistant to Enable Personalized On-Demand Support Read more
NRF 2024: IBM Reports Generative AI Can Bridge the Consumer Expectation Gap with Unified, Integrated Shopping Experiences Read more
SmartAction Announces Major Brand Refresh and Launch of NOVA Platform, Redefining AI-Driven Customer Service Read more
VARStreet Inc. Initiates Migration of All Existing Customers to New React-Powered eCommerce Stores Read more
Lily AI Launches Customer-Centric Content Generation to Improve Product Discovery and Drive Sales Read more
IBM Study: Widespread Discontent in Retail Experiences, Consumers Signal Interest in AI-Driven Shopping Amid Economic Strain Read more
Episode 170: Creating Connected Brand Experiences: with Jamie Adams, Chief Growth Officer at Scorpion Read more
UXReactor Joins the UserTesting Partner Program to Bring Human Insight to Small Businesses Looking to Differentiate Through Digital Experiences Read more
Human Interaction in Customer Service Still Preferred Despite Technology Innovations, New Research Finds Read more