Berkshire Grey and Locus Robotics Announce Partnership Offering Industry-First, Cross-Platform Robotic Automation Read more
Leading CDXP AutoLeadStar Partners with Auto Genius Lab To Improve Data Connectivity & Automotive Online Experiences Read more
Applying AI and NLP to Support Experience Management Enables Companies to Reduce Escalations and Accelerate Time to Resolution While Improving the Support Experience for Both Agents and Customers Read more
Conversica Survey Shows Chatbot Customer Experience Significantly Impacts Vendor Evaluation for One-Third of B2B Buyers Read more
Buckle Up: Uber for Business and Coupa Announce Next Generation Business Expense Automation Read more
72.8% of Businesses Experienced Quick and Noticeable Improvement in Customer Experience Post-Digitization – GoodFirms Survey Read more
Helpshift Awarded Patent for Innovation Breakthrough in Customer Support: Bridging Mobile Phones, Console Gaming, TV Set Tops, and More Read more