TouchPoint One to Showcase Acuity Contact Center Performance Management Platform at CCW 2022 Read more
NICE Applauded By Frost & Sullivan For Optimizing Contact Center Efficiency, Reliability, And Flexibility Read more
LiveVox Launches on Salesforce AppExchange, Enabling Contact Centers to Improve Customer Experience with Embedded LiveVox Capabilities in the Salesforce Interface Read more
Verizon and PCI Pal Release Joint White Paper With Servadus Addressing Contact Center Best Practices in the Wake of PCI DSS 4.0 Rollout Read more
ERC to Share How it Develops Top Performing Customer-Facing Contact Center Teams with Zenarate’s AI Conversation Simulation Solution Read more