BryterCX Positioned for Growth in 2021 with new Leadership and an AI-enabled Platform, IRISTM Read more
Simplr State of CX Holiday Shopping Study Reveals Gaps in Digital Customer Service: 65% of Ecommerce Brands Offered No Pre-Sale Chat Read more
MetaCX Adds Product Exec To Help Advance Transformational Vision For Customer Collaboration Read more
Khoros Acquires CX Innovator Topbox and Closes Significant New Growth Investment from Vista Equity Partners Read more
Simplr Partners with Gorgias, Creating an eCommerce Stack Designed to Empower CX Leaders to Generate Revenue and Loyalty Read more