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80% of CX Professionals Believe AI Will Provide a Better Contact Center Experience

SalesTechStar Interview with Allen Pogorzelski, Vice President, Marketing at Openprise

UST Accelerates Digital Transformation for Retailers by Partnering with Blue Yonder

CloudChomp Celebrates Its 5th Anniversary with Its 1,000th Assessment

Scorebuddy Announces Acquisition of CxMoments: A Fully Integrated Text Analytics Solution for Call Centers

Virtusa Announces CEO and Chairman Transition

TIBCO Redefines the iPaaS Landscape With Advanced Automation Capabilities

Pega Streamlines Digital Transformation with Enhanced Pega Infinity Capabilities

TruConnect Leverages AI To Drive Call Handling Improvements With Five9 Agent Assist

Sift Streamlines Platform to Protect Adobe Commerce and Magento Open Source Merchants Against the Fraud Economy