ASAPP CX Report Reveals 85% of Customer Service Agents Don’t Want to Return to Contact Centers, Work from Home Could Be Permanent Read more
Hearsay Systems Unveils Results of 2022 Financial Services Social Selling Content Study: Higher Engagement Linked to Sharing the Right Message in the Right Medium Read more
Bright Pattern Selected as Finalist for “Cloud-Based CX Solution of the Year” for Customer Contact Week (CCW) Excellence Awards Read more