AI-Enabled Contract Life-Cycle Management Software Drives Significant Performance Improvements Over Traditional Methods Read more
IntelePeer Enhances Automation Opportunities in the Contact Center with Pindrop® Partnership Read more
SugarCRM Appoints David Roberts as Chief Executive Officer; Craig Charlton Transitioning to Chairman of the Board Read more
Survey: Majority of Organizations Believe Generative AI is Key to CX, yet 63% Say Implementation is More Expensive than Anticipated Read more
Cymbio Launches “Cymagery AI,” First-of-its-Kind Offering Designed to Expedite Product Content Uploads Read more
Kustomer’s 2024 AI and Customer Service Index Highlights Opportunity For Companies to Power Better Customer Experience By Combining AI and Human Agents Read more
Inoria partners with Parloa to transform customer interactions through expert capabilities and advanced AI technology Read more