IT Decision Makers Will Increase Investments in Automation as a Result of COVID-19, Finds New Study by Opinion Matters and Inference Solutions Read more
Applied Information Sciences (Ais) Recognized as the Winner of the Power Apps and Power Automate 2020 Microsoft Partner of the Year Award Read more
New Research Recognizes Verint for Top Customer Satisfaction Scores in AI and Customer Self-Service Read more
Vonage Partners with Conversational AI Platform EBO.ai to Enable Intelligent Customer Support for Businesses Read more
Serviceaide Introduces Luma Knowledge To Dramatically Improve User Access To Enterprise-Wide Knowledge For Service And Support Read more
Empirix Releases Industry’s First Self-Service, End-to-End Test Solution for Contact Centers and Enterprise Voice Networks Read more