CallRevu Acquires TotalCX: A Strategic Move to Redefine Industry Standards and Automotive Customer Excellence Read more
SailPoint Launches New Customer Success Center, Empowering Customers with Educational Content and Self-Service Resources Read more
Coveo Announces New Partnership with Genesys to Empower Contact Center Agents with AI Search, Recommendations, and Generative Answering Read more
Forethought AI in CX Benchmark Report Finds Rapid Adoption of Generative AI Reduces Costs and Increases Efficiency and Quality for Support Teams Read more
CommBox Launches Connect Partner Programme, Offering Market-Leading Automation and AI Capabilities to Customer Service Ecosystems Read more
Aquant Tackles Complex Equipment Challenges with Personalized AI, Delivering Custom Recommendations to Enhance Service Team Performance Read more