HoduCC Omnichannel Contact Center Named as Best Predictive Dialer Software in India 2023 by SoftwareSuggest Read more
TCN Named a Finalist in 2022-2023 Cloud Awards for TCN Operator, Its Advanced Call Center Platform Read more
Invoca Named a Leader and Top Solution for Sales & Marketing in Opus Research 2022 Conversational Intelligence Intelliview Report Read more
Observe.AI Launches Real-Time AI to Help Contact Centers Drive Sales and Retain Customers With End-to-End Conversation Intelligence Read more
MCM Telecom, Five9 and XTT Mexico Announce Strategic Partnership to Deliver Integrated CX Solutions in LATAM Read more
Applying AI and NLP to Support Experience Management Enables Companies to Reduce Escalations and Accelerate Time to Resolution While Improving the Support Experience for Both Agents and Customers Read more
ibex Named a Finalist for Contact Center or Customer Service Outsourcing Provider of the Year in 2023 Stevie AWARDS Read more
NICE Digitally Transforms Performance and Customer Experience through AI-Driven Employee Engagement Solutions for a leading European BPO Read more
Straive featured as a Product Challenger in AI & Analytics in ISG Provider Lens Contact Center – Customer Experience Services 2022 Global Report Read more