Cloud-based Contact Center Infrastructure Market Report, 2019-2020 – Number of CBCCI Seats to Increase by 23% in 2019 & 2020, by 21% in 2021 & 2022, and by 20% in 2023 Read more
BridgeClimb Reaches the Cloud with RingCentral’s Cloud Communications and Contact Centre Solutions Read more
[24]7.ai Earns Top Score in Opus Research’s Decision Makers’ Guide to Enterprise Intelligent Assistants Report 2019 Edition Read more
Episerver Doubles Down on North American and Underserved B2B Markets with Acquisition of Insite Software Read more
J.D. Power to Merge with Autodata Solutions, Creating a Leading Source of Automotive Data, Analytics and Software Solutions Read more
Qualtrics Announces Game Changing Technology that Helps Organizations Develop a Culture of Experience Management Read more