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Why Retail Needs to Bring Their Online Service In-Line With the Instore Experience

Tinuiti Names Ryan McGuire VP of CRM and Email

Role of CRM in Retail Environment

Forrester Unveils FeedbackNow 2.0, A Real-Time CX Analytics Solution

Only 37% of C-Store Retailers Say Current IT Store Infrastructure is Well Prepared to Cope with Customer Checkout During Peak Periods

Advalo Builds on Amazon Web Services to Become the Strategic Lever of Retailers

5 Ways Marketing and Sales Can Use Creative E-learning to Boost Lead Generation

ZephyrTel Launches Ultrafast Content Transfer with Immediate Availability for Its Mobilogy Now Customers

Syncsort Acquires Pitney Bowes’ Software Solutions Business to Create a Leading Data Management Platform

Identifying the Key Ingredients for Optimizing Customer Experience