Sitel Group® is Recognized as Leader in AI, Analytics, Automation and More in Information Services Group’s Annual Provider Lens™ Contact Center – Customer Experience Services Reports Read more
Teleperformance Named a Leader in Global Omnichannel Customer Services by Independent Research Firm Forrester Read more
U.S. Contact Centers Hiring Remote Agents, Enhancing Workforce Management as Pandemic Disrupts Industry Read more
CGS Commended by Frost & Sullivan for its Introduction of Augmented Reality in an Immersive Customer Experience Solution, Teamwork AR™ Read more
Cybersecurity Pioneer Cyemptive Technologies Names Former Hitachi and Hewlett Packard Executive Lynn McLean as Senior Vice President of Sales Read more