Humach Launches mAI Pilot, a Real-Time Conversational Intelligence Platform to Improve Customer Experience in Call Centers Read more
Three Strikes and You’re Out: Sauce Labs’ Latest Research Report Uncovers Over Half (57%) of Consumers Will Switch to a Competitor After 3-4 Negative Digital Experiences Read more
Chili Piper spices up its brand & continues its partnership with Veza Digital with a bold brand refresh Read more
Mobivity and Paytronix Partnership Seamlessly Powers Connected Rewards™ Programs to Drive Loyalty Growth and Digital Engagement Read more
NICE’s Inaugural International Happiness Index Finds 78% of People Think Leveraging AI In Customer Service Can Make Them Happier Consumers Read more
Seismic’s Spring/Summer 2024 Product Release Helps Reps Deliver Exceptional Customer Experiences and Close Deals Faster Read more
Epicor Acquires Leading PIM and Digital Lead Generation Provider KYKLO for the Supply Chain Industries Read more
Cognigy Levels Up as a NICE Prime Partner to Deliver AI-Powered Customer Service Automation Solutions Read more
Caju AI closes a $3 million round from a Leading Venture Firm and Family Office to Meet Growing Demand for Its Customer Engagement Platform Read more