ICMI Announces ICMI Contact Center Expo: a Digital Experience, to Bring the Call Center Industry Together Through a Digital Experience October 6-7, 2021 Read more
Evolve IP Recognized in 2021 Gartner® Magic Quadrant™ for Contact Center as a Service for the Fifth Time Read more
Vonage Contact Center Helps Key Travel Deliver an Enhanced Experience for Humanitarian and Academic Travelers Worldwide Read more
Avaya Acquires Contact Center Developer CTIntegrations, Further Strengthening the Avaya OneCloud™ Platform Read more
LiveVox’s Next-Gen Contact Center Platform Delivers 229% ROI According to Total Economic Impact Study Read more
Five9 is Now Part of the Gartner Peer Insights Customer First Program for Contact Center as a Service Read more
LiveVox Study Finds That Many Contact Center Leaders Do Not Want to Keep Agents Remote Despite Recent Business Benefits Read more