TouchPoint One and Five9 Integration Empowers the Contact Center Workforce with an Integrated and Advanced Coaching, Engagement, and Performance Management System Read more
Place Technology Awarded “Best New Vendor” in 2021 Pulse of Performance Management Analyst Report Read more
StarTree Announces Commercial Availability of User-Facing Analytics Platform Raising the Bar for Speed, Scalability and Performance Read more
Teleperformance Recognized By Frost & Sullivan As The 2021 North American BPO Competitive Strategy Innovation Leader Read more
Raj Verma, CEO of SingleStore, Highlights the Positive Impact of Real-Time Data Analytics on Business Performance Read more
ServiceMax Introduces New Global Partner Program Giving Customers More Tools To Maximize Asset Performance And Differentiate With Service Read more
TCN Launches Voice Analytics For Improving Agent Performance And Increasing Efficiency Of Contact Center Operations Read more
Teleperformance Earns Acclaim from Frost & Sullivan for Dominating the Colombian Contact Center Outsourcing Market Read more