GoDaddy Acquires Poynt, Expands Commerce Services with Offline Sales and Integrated Payments Read more
Zendesk Becomes First Customer Experience Platform to Join Unity Verified Solutions Partner Program Read more
Serviceaide Announces Integration of the Luma Virtual Agent with its Point of Business Service Management Platform Newly Acquired from Wendia Read more
FayeBSG Releases Flare Sentiment Analysis, a Machine Learning Mood Indicator Built for the Zendesk Platform Read more
Businesses in Singapore that Prioritize CX are Expected to Recover Faster from the Covid-19 Pandemic: Zendesk Survey Read more
AWS Announces Five New Capabilities for Amazon Connect, Helping Customer Service Representatives Offer More Personalized, Efficient, and Effective Experiences for Customers—All Powered by AWS’s Industry-Leading Machine Learning Technology Read more
Converge Technology Solutions Corp. Achieves VMware Master Services Competency in Cloud Management and Automation Read more