Rush to AI Adoption in Contact Centers Generates Contrasting Reactions from Businesses and Customers, According to Waterfield Tech Survey Read more
Strapi Launches Global Channel Partner Program for the Leading Open-Source Headless Content Management System Read more
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Call Journey CI Unveils Cutting-Edge Voice of the Customer Software Revolutionizing Customer Insights Read more
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Priority Software Partners with Canadian Retail Solutions Inc. (CRS) to Offer Cutting-Edge Retail Management Solutions through Strategic Reseller Agreement Read more
BigCommerce Customers Start Critical Holiday Shopping Season Strong with 10% Increase in Cyber Week Sales Read more
Merchants Prioritize Customer Experience Over Effective Fraud Prevention Despite Significant Concern for AI-Enabled Fraud Attacks in Digital Transactions Read more