Five9 Earns Frost & Sullivan’s 2023 Latin American Competitive Strategy Leadership Award for Enabling Organizations to Optimize Their Workflow with AI-powered CX Solutions Read more
Rocketlane Introduces ‘Interval IQ’ to Help Onboarding Teams Track, Benchmark, and Optimize Time-to-Value Read more
Astound Business Solutions Launches Cloud Contact Center in Partnership with Intermedia Cloud Communications Read more
Observe.AI Introduces 30-Billion-Parameter Contact Center LLM with New Generative AI Product Suite Read more
JustCall Unveils New Conversational Intelligence Platform JustCall iQ to Supercharge SMBs With Call Scoring, AI-Coaching & SMS Co-Pilot Read more
Onebeat Secures $10M to Expand Its Global Leadership Position in AI-Enabled Supply Chain Solutions for Today’s Retailers Read more