Sitel Group Launches New EXP+™ To Simplify Delivery Of End-To-End Customer Experience Services Read more
Qlik Expands Insight Advisor To Deliver Industry’s Most Robust AI-Driven Cloud Analytics Experience Read more
Gartner Says Customer Service and Support Technology Investments Must be Scrutinized for Their Ability to Deliver on Customer Experience Goals Read more
Unbabel Announces Strategic Research to Improve Multilingual Conversational Chat and Advance Customer Service with AI Read more
Driving Sales in a Gifting Economy: A Chat with Jenn Muller, CMO of Loop Commerce, a Synchrony solution Read more
Evolve IP Delivers World’s Only Omnichannel Contact Center Integrated with Microsoft Teams and Virtual Workspaces Read more