Humana and IBM Watson Health Collaborate to Simplify and Enhance the Member Experience for Humana Employer Group Customers Read more
Driving AI Innovation for the Future of Customer Experience, Avaya Receives 600th Contact Center Technologies Patent in its Avaya OneCloud™ CCaaS Portfolio Read more
Frost & Sullivan recognizes Amelia, an IPsoft Company, with the 2020 North American Customer Value Leadership Award for its conversational AI platform Read more
Serviceaide Expands Offerings and Global Customer Base with Acquisition of Wendia, a Leader in Enterprise Service Management Read more
Customer Experience Emerges As 2020 Bright Spot: Consumers See Positive Shift in Service And Signal Increasing Digital Engagement Read more
Latest Version of Unisys Stealth® Features New Automation & Visualization Tools To Accelerate Deployment and Simplify Management Read more
Nokia Digital Operations Software Supports Digital Transformation of Telefónica’s Movistar Colombia Read more
Dynatrace Named a Leader in Artificial Intelligence for IT Operations (AIOps) Report by Independent Research Firm Read more