NICE and Google Cloud Collaborate to Drive Smarter Digital Conversations and Improve Self-Service Experiences Read more
Sitel Group® Named Leader in 2021 ISG Provider Lens™ Contact Center – Customer Experience Services Quadrant and Archetype Reports Read more
Agillic Introduces Best in Class Personalised, Real-Time Customer Service Experience with Zendesk Integration Read more
Experiential E-Commerce Platform Obsess Launches “Shop with Friends” to Enable Social Shopping in Virtual Stores Read more
European, UK Contact Centers Adopt Remote Work, Omnichannel Customer Experiences for Post-COVID World Read more
Calendly Introduces Webex by Cisco Integration to Bring More Conferencing Options to the Virtual Enterprise Read more