Liveperson Launches Customer-Driven Community to Foster Contact Center Transformation and Growth Read more
Saksoft announces acquisition of CEPTES Software to strengthen Salesforce capabilities and data-led solutions Read more
Gladly secures $40M in funding led by AXA Venture Partners (AVP) and launches AI-powered unified customer service platform, transforming support into a revenue driver Read more
Threekit Launches AI Guided Selling, a Product Selection Agent that Visually Guides Buyers to the Right Solutions Read more
Exabeam Welcomes Ty Cobb as Vice President of Sales for the Americas to Accelerate Customer Success and Market Leadership Read more
New Research Highlights Critical Link Between Contact Center Agent Satisfaction and Customer Experience Read more
Neat App Hub Now Generally Available, Going Beyond Video Meetings to Deliver Greater Choice and Flexibility to Customers Read more
Gainsight and SAP Form Strategic Partnership to Increase Retention and Revenue Growth for SAP Customers Read more
Snowflake’s AI Data Cloud for Travel and Hospitality Drives AI Innovation, Enhances Collaboration, and Transforms Customer Experiences Read more