Second Quarter Figures Point to a Plunge in Customer Satisfaction, Making Economic Recovery Even More Challenging, ACSI Data Show Read more
Google, T-Mobile, Silicon Labs & Other Major Manufacturers Partner With ioXt Alliance to Secure IoT Devices Read more
Numerator Retailer Resiliency Score Shows Walmart at Risk, Whole Foods and Trader Joe’s with Greatest Opportunity with Affluent, Health-Conscious Consumers Read more
Accenture Acquires CreativeDrive to Help Clients Reinvent Content Creation on Digital and Commerce Channels Read more
Mood Media Announces Mood Reimagined Initiative, Focused on Enhanced Support for Global Client Base Read more
In New State of CX Study by Simplr, 27% of Consumers Say Their Brand Loyalty Has Wavered During Pandemic Due to Long Customer Service Wait Times Read more