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Salesforce Empowers Service Agents with Einstein AI and Quip for Service

It Takes a Village: Oracle Expands CX Partner Ecosystem

8×8 Powers Communications Platform with New Video Meeting Experience

Kochava Collective Provides Audience Insights and Data Enrichment at Scale

SalesTech Interview with Dean Abbott, Co-Founder and Chief Data Scientist at SmarterHQ

Helpshift Performance Index: What Customer Service High Performers Do Differently

RingCentral Expands Open Platform Capabilities with RingCentral Embeddable and Extended API Library

V12 Launches End-to-End Dealer Conquest Solution Powered by Leading Purchase Intent Data, V12 Signals

ReadyCloud CRM for Ecommerce is Now Available for Magento 2

ServiceMax Acquires Zinc to Expand Service Execution Management Offering