Algolia Powers 12 Billion Searches with E-Commerce Customers on Cyber Weekend, a 5% Increase YoY Despite National Decrease in Online Spending Read more
Bazaarvoice State of Retail Report Finds Shoppers Crave In-Store Technology That Mimics Their Online Experience Read more
Forethought Raises $65 Million Series C to Accelerate Digital Transformation in Customer Service Read more
Elsner Partnering with Other Tech Giants to Make the Customer Service Funnel More Vibrant and Valuable Read more
Nine in 10 Insurance Leaders in Europe Say Customer Experience is the Top Driver of Digital Transformation Read more
Bright Pattern to Lead “Innovation and Contact Center Keys for the New World” at Customer Contact Week (CCW) 2021 Read more
Pexip Applauded by Frost & Sullivan for Improving the Accessibility and Delivery of Healthcare Services with Its Video Conferencing Platform Read more
Logik.io Launches System Integrator Partner Program to Drive Expert Configuration Implementation and Long-Term Customer Success Read more
Leap by McKinsey Research Shows 50 Percent of Global Revenue Will Come From New Products, Services and Businesses by 2026 Read more