Stradigi AI Joins Roland Berger’s Terra Numerata Global Network to Help Companies Rapidly Deploy AI to Drive Business Results Read more
Area 1 Security Raises $25 Million in Funding Led by ForgePoint Capital to Drive Fast-Growing Cloud Email Security Market Read more
Hurtigruten Moves All Call Center Agents Remote During COVID-19 Thanks to Bright Pattern Cloud-Based Contact Center Software Read more
Calabrio Study Finds That the Pandemic is Accelerating the Evolving World of Work for Contact Centers Read more
Consumer Hold Times Evaporate as LivePerson Sees Massive Shift From Phones to Messaging in the COVID Era Read more