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Chargebee Acquires Customer Retention Leader Brightback, Expands Revenue Management Offerings

Industry Veteran Dave Ginsburg Joins Forethought as Chief Customer Officer

Playvox Introduces Customer AI with the Acquisition of Prodsight

Customers Rank Cloud Contact Center Provider UJET #1 in User Satisfaction for the 7th Consecutive Quarter

FPT Software Recognized in 2021 Gartner Peer Insights™ ‘Voice of the Customer’: Robotic Process Automation

Verve and Alida Partner Together to Transform Customer Experiences

KnowBe4 Is Recognized as a 2021 Gartner Peer Insights Customers’ Choice for Security Awareness Computer-Based Training

Leveraging Online and Offline Experiences to Boost the B2B Customer Journey

SalesTechStar Interview with Gemma Cipriani-Espineira, Chief Customer Officer at Chili Piper

NICE Named a Leader in 2021 SPARK Matrix for Voice of the Customer