Chatbots, Emojis, Ghosting and More: New Intercom Study Uncovers What Consumers Really Want (and Don’t) from Customer Support Agents Read more
Kaon Interactive’s LiveShare Wins Best New Product of the Year from Business Intelligence Awards Read more
BearingPoint’s Digital Leaders Study 2022 Outlines What it Takes to Be a Digital Leader and to Win in What Is a Very Competitive and Uncertain Environment Read more