Appriss Retail Research: 55% of Consumers Have Avoided Purchasing From a Retailer Due to Return Policy Restrictions Read more
Wildfire Systems’ 2024 Consumer Shopping Report Finds Shoppers Continue to Seek Ways to Save When Making Purchases Online, Even as Inflation Cools Read more
Consumers Are Willing to Spend 51% More with Retailers They Trust, According to New Forter Report Read more
Nearly Half of Brits (46%) Admit to Shopping on Their Phone While at Work, According to Research From Attentive Read more
Thinkstack’s New Feature Blends AI Automation and Human Care for Unmatched Customer Service Read more
Gladly secures $40M in funding led by AXA Venture Partners (AVP) and launches AI-powered unified customer service platform, transforming support into a revenue driver Read more
As Inventory Levels Recover, Loyal Customers Returning to Their Brand of Choice, J.D. Power Finds Read more