CallRail Launches Integration with Adobe Analytics, Powering Enhanced Customer Journey Tracking with Call Data Read more
Teleperformance Applauded by Frost & Sullivan for Delivering Optimal Customer Care and Drastically Decreasing Costs for Clients, and for Leadership Position Read more
Consumers Say They’d Rather Get a Cavity Filled, Burn Their Mouths on Hot Coffee and Attend a ‘Meeting that Could Have Been an Email’ than Engage with Customer Service Read more
ISC-CX Launches Review Master: AI-Powered Reporting Solution Revolutionizing Customer Experience Insights Read more
Lulu and Georgia Sees 229% Increase in Repeat Customers With Bluecore; Leverages Retail Technology to Grow Despite Economic Pressures Read more