Epazz DeskFlex Signs Up an Average of 5 New Customers Per Week for Its Desk Booking Software, as Companies Return to the Office After COVID-19 Lockdowns Read more
TELUS International Formally Launches Digital-Enablement Arm to Help Brands Build Effortless Customer Experiences Read more
Conversica Raises $20 Million in Series D Round as Market Demands Intelligent Automation Solutions Read more
Apstra Unveils Advanced Internet-Based Network Integration with Juniper Networks and SONiC, Along with Enhanced Operational Functionality to Meet Customer Demand Read more
How to Develop a Product That Solves Customer Pain Points: A Story By Contract Lifecycle Management (CLM) Provider – Malbek Read more
Customer Experience Outsourcers Launch Intelligent and Self-service Options to Improve Business Outcomes in Europe Read more
Sabre and Mindsay partner to create chatbot to automate and enhance customer service for travel brands Read more
Survey of ServiceNow Customers Shows Significant Practice of “Un-Siloing” Service Management Data and Processes Read more