Outbound Contact Center Software Leader Convoso to Speak and Sponsor at 3-Day Industry Event LeadsCon in Las Vegas Read more
Cresta Raises Series C, Quadruples Valuation to $1.6B on its Mission to Revolutionize the Contact Center with Real-Time Intelligence Read more
8×8 Reimagines the Contact Center with 8×8 Agent Workspace; Delivers Purpose-built, Context-driven Agent Experience in a Single, Integrated Solution Read more
TouchPoint One Gamification Energizes Customer Contact Workforce with A-GAME Hoops 2022 Contact Center Performance Challenge Read more
NICE Named 2022 Company of the Year in the North American Contact Center Industry by Frost & Sullivan Read more
8×8 XCaaS™ Achieves Another Industry First; Now Delivers Integrated Cloud Contact Center and Phone Solutions for Multinational Companies in Indonesia Read more
Observe.AI Launches the Contact Center Industry’s First Selective Redaction Solution to Boost Compliance and Agent Performance Read more