German Firms Expand Use of Intelligent Automation After Pandemic Shakes Up Ways of Doing Business Read more
U.S. Companies Lead in Adopting Intelligent Automation to Improve Operations, Customer Service During Pandemic Read more
NICE and Google Cloud Collaborate to Drive Smarter Digital Conversations and Improve Self-Service Experiences Read more
Digital Interactions Are Changing Attitudes on What Makes a Connection Human, Global Study Finds Read more
Using Analytics and Automation from OnviSource, a Nationwide Wireless Service Provider Intelligently Automates Its Customer Satisfaction Discovery, Tracking and Scoring Read more
ServiceNow Expands Strategic Partnership With Microsoft With New Collaborative App in Teams That Streamlines the Flow of Work Read more
ServiceAide Inc., Leader in Intelligent Service-Management Platforms, Inks Revenue-Based Financing Deal with Decathlon Capital Partners Read more