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Interactions Launches Task Orchestration, an AI-Powered Agent Assist Solution that Transforms Customer Experience and Operational Efficiency in Contact Centers

Cracking the Cold Call Code: Best Times According to 1.4 Million Calls

How BNPL is Shaping the Future of e-commerce

Generative AI for Sales: Balancing a Human and an AI agent

The Latest Trends in Automated Service Deliveries and How its Impacting Delivery Models and Processes

Thoughtful AI Launches Human-Capable AI Agents, Raises $20m in New Funding

Cin7 Announces New Hires, Josh Fischer and Hillary Major

Legitt AI and Microsoft Partner to Launch MS Word Co-Pilot to Draft Proposals & Contracts

GlassHive Announces Integration with ConnectWise to Elevate the ConnectWise Partner Program

Understanding B2B Brand Loyalty: What Can Help B2B Tech Brands Boost Brand Loyalty Ratios