Cloud-based Contact Center Infrastructure Market Report, 2019-2020 – Number of CBCCI Seats to Increase by 23% in 2019 & 2020, by 21% in 2021 & 2022, and by 20% in 2023 Read more
Aragon Research Recognizes Innovation and Women in Technology Award Winners at Aragon Transform 19 Read more
OpenMethods Announced New Feature Set that Creates a Step Function Improvement in Interaction Integration for Contact Centers Read more