Virgin Pulse Named 2021 CCW Excellence Awards Finalist for Best Contact Center Culture and Best in Class Contact Center Read more
Leading Contact Center Firm, Quality Contact Solutions, Receives SOC 2 Type 2 Certification Read more
Bright Pattern to Lead “Innovation and Contact Center Keys for the New World” at Customer Contact Week (CCW) 2021 Read more
Canada’s DMV Veterinary Centers Deploys 8×8 Contact Center for Microsoft Teams to Meet Rapidly Increased Customer Demand Read more
SalesTechStar Interview with Michael McGowan, Senior Vice President of Sales and Account Services at Aidentified Read more
U.S. Enterprises Turn to Contact Center-as-a-Service Providers to Meet New Consumer Expectations Read more
Survey Reveals Contact Centre Employees’ Experience as Consumers and the Move to Upselling and Cross-Selling in the Contact Centre Read more
Enterprises in Europe and the U.K. Turn to Contact Center-as-a-Service Providers to Keep Up with Customer Demand Read more