Forethought Recognized in Gartner’s 2023 “Cool Vendor in Customer Service and Support Technology” Report Read more
Mindmatrix Expands its Global Presence with a New India Office that’s Dedicated to Elevating Customer Centricity and Offering Exceptional Service Read more
Avaya to Demonstrate Transformative AI Capabilities on Operations and Experiences at GITEX Global 2023 Read more
New Research Finds Customer Expectations for Timely, Personalized Service Directly Impact Where They Shop Online Read more
Vonage Introduces ‘Conversations for Salesforce’ for Seamless Customer Journeys across Channels, Processes and Organisations Read more
Cyara Drives CX Transformation with over 50% YoY Revenue Growth in FY23, Open AI Integration and Strategic Acquisitions Read more