Clarivate CX Journey Management Named as a 2021 Technology Leader in Quadrant Knowledge Solutions’ SPARK Matrix for Customer Journey Mapping (CJM), 2021 Read more
ProximoCX Hires Industry Leaders Mike Nemer as COO and Scott Roof as Head of Global Sales and Marketing Read more
Genesys Launches BeyondCX, the First eLearning Program for Contact Center Employees Focused on Empathy and Human Interactions in a Digital World Read more