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Genesys Extends Beyond the Contact Center with New AI-Powered Employee Experience Solution

Vonage Earns Metrigy MetriStar Top Customer Sentiment Award for Contact Center as a Service (CCaaS)

TTEC Expands AI Customer Experience Solutions for Global Clients

CallMiner Collaborates with Microsoft to Enhance AI and Machine Learning Capabilities

Quantiphi’s Qollecitve.CX honored with the AI Excellence Award 2023 for ‘Intelligent Agent’ Category

Zenarate AI Simulation Training Releases 2023 CX Agent Report with Execs In The Know

8×8 Adds New Contact Center and Administrative Enhancements to 8×8 XCaaS Platform

Bright Pattern Announces the World’s First Omni-Enterprise Contact Center Platform

Cognigy.AI Conversational AI Platform Now Available in AWS Marketplace

Guardforce AI Reports Revenue of $34.5 Million for 2022; Robotics AI Solutions Revenue Increases 245.1%