Mood Media Announces Mood Reimagined Initiative, Focused on Enhanced Support for Global Client Base Read more
Astute Launches Interaction Experience, New VoC Solution for Post-Interaction Customer Surveys Read more
Frost & Sullivan Recognizes Berkshire Grey for Its Innovation and Leadership in AI-Based Robotic Fulfillment Read more
Avaya OneCloud™ – Evolved Avaya Portfolio Branding Reflects Future of Communications and Collaboration Driving the Experience Economy Read more
Ribbon Connect for Microsoft Teams Direct Routing Service Delivers Carrier-Grade Voice Calling Capabilities in Minutes Read more
Pointillist Launches Customer Journey Analytics and Orchestration Platform on the Genesys AppFoundry Read more
Bright Pattern Launches AI-Powered Omnichannel Communication Interaction Platform for Service Management Read more