Convergency Announces Tech and Cloud Measures to Help Companies Navigate Through the Coronavirus Read more
NICE Launches WEM@home, Helping Organizations Maintain Service Levels and Agent Engagement While Working From Home Read more
Capital Strategies Being Rewritten as C-Suite Grapples With Immediate Impact of New Reality Read more
Solvvy’s AI-Based Software Available to Health and Government Organizations Facing Surge in Support Requests Read more
Kaizo Raises $3 Million to Accelerate Customer Support Productivity Leveraging Gamification and Artificial Intelligence for Agents Worldwide Read more
Copper Appoints Emilia D’Anzica as Chief Customer Officer to Enhance Customer Experience and Success Read more