Absolute Accelerates Endpoint Resilience and Operational Agility for Customers in Era of Remote Work and Distance Learning Read more
Gartner Says Customer Service and Support Technology Investments Must be Scrutinized for Their Ability to Deliver on Customer Experience Goals Read more
Major Multi-State Retail Chain Triages Pandemic Call Volume Spike by 26% with AI-Powered Omnichannel Customer Experience from Bright Pattern and Everise Read more
TELUS International Formally Launches Digital-Enablement Arm to Help Brands Build Effortless Customer Experiences Read more
Master Agent Telarus Crowns Mitel with the Partners’ Choice Award for Best Overall Supplier Read more
Avaya Providing Emergency Communications and Notification Resources to Aid Customers Impacted by Hurricane Laura Read more
Verint Wins AI Breakthrough Award for the Third Consecutive Year, Recognized for Excellence and Innovation Read more
Driving Sales in a Gifting Economy: A Chat with Jenn Muller, CMO of Loop Commerce, a Synchrony solution Read more