Latest 8×8 Research Reveals IT and Contact Center Leaders Embrace Conversational AI or Fear Falling Behind Read more
Theta Lake Expands Partnership with RingCentral by adding RingCentral Contact Center Support to Deliver More Customer Value Read more
Cyara Drives CX Transformation with over 50% YoY Revenue Growth in FY23, Open AI Integration and Strategic Acquisitions Read more
Yealink Launches New Microsoft Teams Rooms Solutions for More Intelligent and Flexible Meetings Read more
Bandwidth Partners with Google and Cognigy to Launch AIBridge, Integrating Artificial Intelligence with Contact Centers Using Maestro Read more
8×8 Expands AI Self-Service Capabilities with Voice Interactions for 8×8 Intelligent Customer Assistant Read more
InflowCX Acquires NetFore, a Full-Service Software Development Firm Specializing in AI and Self-Service Technologies Read more