New Calabrio Research: Consumers Judge Brands Based on their Customer Service Experience, but Brands are not Empowering Contact Center Employees for Success Read more
Planful Announces Acquisition of Plannuh, A Leading Marketing Performance Management SaaS Vendor Read more
New Salesforce Customer 360 Innovations Help Businesses Go Digital Faster and Drive Efficient Growth with Automation and Intelligence Read more
Assent Announces Complete ESG Workflow Solution for Complex Manufacturers to Streamline Supply Chain Sustainability Reporting and Improve Ratings Read more
TCN Announces Performance Analytics and Reporting Enhancements for its Advanced Contact Center Platform, TCN Operator Read more
New RICOH Supervisor and RICOH ProcessDirector Integration Turns Operational Data Into Actionable Business Intelligence Read more
Balto Now Embedded Inside Salesforce for Single Pane of Glass Experience, Unleashing Agent Performance Read more
ContractPodAi Boosts Visibility, Flexibility, and Simplicity of Legal Requests through New Legal Intake Application Read more
iGrafx and Zeitworks Announce Partnership to Deliver AI-Powered Intelligent Process Management Read more
E2open Again Recognized as a Leader in IDC MarketScape Report for Worldwide Supply Chain Demand Planning Read more