SOTI Research Finds Retailers Must Master Hybrid Shopping Experiences to Meet Consumer Expectations Read more
Europe’s largest Department Store El Corte Inglés Transforms Shopping Experience with Sprinklr Read more
Majority of Retailers Deliver Omni-Channel Capabilities, But Very Few Have Implemented a Unified Commerce Platform, According to RCP’s Latest Retail Industry Report Read more
Nearly Eight out of 10 Italians Will Cut Back on Christmas Shopping This Year; Customer Experience Is the Key to Customer Retention Read more
Voxware Biennial Holiday Survey Indicates Consumers Less Tolerant for Delivery Delays and Inaccurate Order Fulfillment Read more