UncertAInty: UK Shoppers Desire AI-Driven Retail Experiences but are Wary of its Use, Research Finds Read more
True Fit Partners with Shopify to Make AI Fit Personalization Available to Merchants of all Sizes Read more
Shoppers Dread Grocery Checkout, Willing to Offer Their Data for Better Shopping Experiences–but Not Without Reservations Read more
Kaon Interactive Recognized as Premier Customer Experience Platform in Aragon Research Globe Report Read more
Five9 Awarded by Frost & Sullivan for Empowering Exceptional Customer and Agent Experiences Through its VoiceStream APIs Read more
Ezra AI Introduces Revolutionary Call Center AI Solution for Enhanced Customer Experience and Operational Efficiency Read more
Jesta I.S. & Crossing Minds Partner to Bring Hyper-Personalized, AI-Powered Product Recommendations to Omnichannel Shoppers Worldwide Read more
8×8 Enhances Customer and Employee Experiences Across Cloud Contact Center and Unified Communications Platform; Extends Global Reach to 59 Countries Read more
CyberLink FaceMe Facial Recognition Integrates with Simpello to Provide Secure Frictionless Experiences Within Hospitality and Retail Read more