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Humach Launches mAI Pilot, a Real-Time Conversational Intelligence Platform to Improve Customer Experience in Call Centers Read more
Rocketlane Raises $24M in Series B to Create a Post-sales CRM for Professional Services Teams Read more
Three Strikes and You’re Out: Sauce Labs’ Latest Research Report Uncovers Over Half (57%) of Consumers Will Switch to a Competitor After 3-4 Negative Digital Experiences Read more
FinThrive Releases Standby Claims and Standby Eligibility Options to Ensure Uninterrupted Operations Read more
SalesTechStar’s Sales Technology Highlights of The Week: Featuring Salesloft, NICE, Customer.io and more! Read more
GrayMatter Raises $45M Series B to Accelerate its Unique AI-Powered Robotics Solutions for Manufacturing’s Hardest Problems and Unique Challenges Read more
NICE’s Inaugural International Happiness Index Finds 78% of People Think Leveraging AI In Customer Service Can Make Them Happier Consumers Read more