Genesys Announces Continued CX Cloud Momentum through Strong Customer Adoption, Expanded Availability and Global Expansion Read more
LivePerson appoints Richard Halkett and Rich Steeves to strengthen global sales and partnership strategies Read more
PolyAI Announces Strategic Collaboration with AWS to Drive Enterprise Adoption of Next-Gen Voice AI in Customer Service Read more
Playvox Joins the AWS Partner Network to Bring Workforce Engagement Management Solutions to the Global Network Read more
AWS Partners SuccessKPI and ConnectGen Launch Contact Center Builder to Accelerate and Simplify CCaaS Deployments Read more
SuccessKPI Enables Maximus Total Experience Management Solution to Transform the Customer Experience of Federal Agencies Read more
T-Metrics Announces CX-2025 FedRAMP Authorized Solution Now Available in AWS Marketplace, Streamlining Government Procurements Read more
ASAPP Unveils GenerativeAgent™, A Generative AI Application Capable of Fully Automating Contact Center Interactions Read more